my e-PASS

The e-PASS app is a mobile application designed for existing customers of Nea Attiki Odos, specifically e-PASS subscribers. This app provides users with various functionalities that are available on the Customer WEB portal, enabling them to manage their Electronic Toll Collection (ETC) accounts more efficiently. The e-PASS app is available for download on the Android platform, making it accessible for users who wish to manage their toll services from their mobile devices.

Upon launching the e-PASS app, users are greeted with a Welcome screen that includes a login area. To access the features of the app, users must be registered as a customer on the Customer WEB portal. The Welcome screen also offers contact information for customer service, including a telephone number and email address. Users have the option to enable persistent login for easier access, and there is a “forgot password” functionality that allows users to reset their passwords if necessary.

Once logged in, the Home screen presents an overview of essential account details. This includes the subscriber code, the Commercial policy program the user is enrolled in, the details of the last payment made, and information about the Transponders-Account cards linked to the user's ETC account. This comprehensive summary equips users with important information at a glance.

Navigating through the app, users can view detailed Account Details for any Electronic Toll Collection accounts associated with their profile. This feature allows users to monitor their accounts closely, ensuring they remain informed about their toll usage and payments. The app also includes a feature that displays the user's account activity. Users can track toll transactions, payments made, assigned Transponders-Account cards, account balance, and account balance status. This level of detail helps users manage their finances effectively and keep track of their toll expenditures.

The e-PASS app offers a communication form for users to connect with customer service. By selecting from a predefined list in a drop-down menu, users can specify the subject area related to their inquiry or issue. This streamlines the communication process, making it easier for users to receive assistance with their concerns.

For added convenience, users can view their stored bank cards within the app. This feature includes the option to remove bank cards if users choose to do so. Managing payment methods is straightforward, allowing users to keep their financial information up to date with ease. Additionally, users can view the Transponders-Account cards assigned to their ETC account and have the ability to report any card as lost or stolen. This function is crucial for users who may misplace their cards, providing a quick way to secure their accounts from unauthorized usage.

The app is designed to support both Greek and English languages, allowing users to select their preferred display language through the settings page. This feature enhances accessibility for a broader audience. Within the settings page, users also have the option to change their password and review the Terms of Use and Privacy Policy, ensuring they are informed about their rights and responsibilities while using the app.

The e-PASS app is tailored for the convenience of Nea Attiki Odos customers, providing a user-friendly interface that facilitates easy management of toll accounts. By integrating multiple functionalities into a single platform, the app helps users stay organized and informed about their toll-related activities. From viewing account balances to tracking transactions, the e-PASS app covers essential aspects of toll management.

For those who are already subscribers to the e-PASS service, the e-PASS app serves as a valuable tool for managing their electronic toll accounts. The combination of account activity monitoring, customer service communication, and secure payment management creates a comprehensive solution for users seeking to simplify their toll experiences. By downloading the e-PASS app, users can take advantage of these features and enjoy seamless access to their ETC accounts.

Incorporating both practical features and user-friendly design, the e-PASS app stands out as a reliable resource for e-PASS subscribers. Its functionalities are crafted to enhance the efficiency of toll management, ensuring users have the information they need at their fingertips. With its focus on accessibility and convenience, the e-PASS app continues to support users in navigating their electronic toll collections effectively.

For further information, visit: https://cs.attiki-odos.gr.